Website Terms and Conditions of Use

1. Company Identification and Acceptance

These Terms and Conditions govern access to, browsing of, and use of the website novatierra.co, owned by NOVATIERRA SAS, a company incorporated under the laws of the Republic of Colombia.

Accessing and using this website implies acknowledgment of these Terms and acceptance of the conditions applicable to its use, without prejudice to users' rights under applicable law.

Users who do not agree with these conditions should refrain from using website features that require their acceptance.

2. Purpose of the Website

The website provides corporate and commercial information about NOVATIERRA SAS and its services, including:

• Web application development and custom software solutions.
• Implementation of self-managed websites and content management systems.
• Custom CRM development.
• Industrial control and automation systems.
• Digital transformation consulting.

The website also allows individuals and organizations to contact the company, request information, and submit inquiries regarding potential technology projects.

3. Acceptable Use

Users agree to use the website lawfully, responsibly, and in accordance with applicable legislation.

In particular, users must not:

• Use the website for fraudulent or unlawful activities.
• Submit false, misleading, or third-party rights-infringing information.
• Attempt unauthorized access to systems, servers, or restricted information.
• Introduce malicious software or perform activities that compromise website security or availability.
• Use contact forms to send unsolicited mass communications or abusive content.
• Reproduce or commercially exploit protected content without authorization.

NOVATIERRA SAS may implement reasonable technical measures to protect the integrity and security of the website.

4. Intellectual Property

Website content, including text, designs, graphics, logos, photographs, source code, and other materials, is protected by applicable intellectual property laws where relevant.

Unless otherwise stated, original content developed by NOVATIERRA SAS belongs to the company or is used under the appropriate authorizations.

Access to the website does not grant users licenses or exploitation rights over its content.

Content may be viewed for personal and informational purposes. Any reproduction, distribution, modification, or commercial use requires prior authorization whenever applicable law so provides.

Third-party trademarks, technologies, and trade names mentioned on the website remain the property of their respective owners.

5. Service Information

Descriptions, features, and references to services published on the website are provided for informational and commercial purposes.

Such publication does not, by itself, constitute a binding contractual offer or guarantee the availability, price, delivery schedule, or technical feasibility of a particular project.

The specific conditions of any service, including scope, deliverables, timelines, responsibilities, fees, and payment terms, will be established through separate commercial proposals, service orders, or agreements accepted by the parties.

6. Contact Forms and Business Inquiries

The website provides forms through which users may submit questions, requests for information, or descriptions of potential projects.

By using these forms, users represent that the information they provide is accurate and that they have the necessary authorization to share it.

Submitting a form:

• Does not automatically establish a contractual relationship.
• Does not require NOVATIERRA SAS to accept or execute a project.
• Does not constitute acceptance of commercial terms.
• Does not guarantee a specific response time unless expressly committed to by the company.

Users are advised not to submit passwords, confidential financial information, trade secrets, or sensitive personal data through contact forms.

Personal information submitted through the website will be processed in accordance with the NOVATIERRA SAS Personal Data Processing Policy.

7. Third-Party Links and Services

The website may contain links to external websites or use technology services provided by third parties.

NOVATIERRA SAS does not necessarily control the content, availability, or privacy practices of external websites.

The inclusion of a link does not imply endorsement, sponsorship, or responsibility for third-party products or services.

The contact form may use external technology providers to process and transmit inquiries, as described in the Personal Data Processing Policy.

8. Personal Data Protection

NOVATIERRA SAS processes personal data collected through the website in accordance with applicable Colombian legislation, including Law 1581 of 2012 and its implementing regulations.

The purposes of processing, data subjects' rights, and procedures for submitting inquiries or complaints are described in thePersonal Data Processing Policyof NOVATIERRA SAS.

9. Website Availability and Operation

NOVATIERRA SAS endeavors to keep the website available, updated, and operating securely.

However, temporary interruptions may occur due to maintenance, updates, connectivity failures, technical incidents, or circumstances beyond the company's control.

NOVATIERRA SAS may modify, suspend, or update website features when necessary for technical, operational, or security reasons.

10. Limitation of Liability

NOVATIERRA SAS endeavors to provide clear, relevant, and up-to-date information. However, website content is intended for general informational purposes and does not replace a specific technical, professional, or contractual assessment of a user's particular requirements.

To the extent permitted by applicable law, the company shall not be liable for damages arising exclusively from interruptions beyond its control, improper use of the website by third parties, or decisions made without a specific assessment of the services required.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or restricted, nor does it affect users' non-waivable rights.

11. Changes to These Terms

NOVATIERRA SAS may update these Terms to reflect legal, technological, operational, or website functionality changes.

The current version will be made available on this website, together with its latest update date.

Changes will apply in accordance with applicable law and will not retroactively affect acquired rights or existing contractual relationships.

12. Governing Law

These Terms shall be interpreted in accordance with the laws of the Republic of Colombia.

Any dispute related to the use of the website shall be addressed through the mechanisms established under Colombian law, respecting mandatory jurisdictional and user protection provisions that may apply.

13. Contact Information

For questions regarding these Terms or the operation of the website, users may contact:

NOVATIERRA SAS
Tax Identification Number (NIT): 901475216
Registered Location: Cali, Colombia
Email:contacto@novatierra.co

Effective Date:October 15, 2025.